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Troubleshoot HP LaserJet Pro M251nw When It Doesn’t Recognize Your Newly Installed HP 131A Toner Cartridges

HP LaserJet Pro 200 color Printer 251nw

There are times that when you install compatible or remanufactured HP 131A toner cartridges in your HP LaserJet Pro M251nw, the machine will not recognize the cartridges and will keep pestering you with error messages that it the “toner level is low”. If this happens to you, don’t fret, it doesn’t mean that the alternative laser toner cartridges you bought are defective, it’s just that your printer’s memory is detecting genuine HP supply thus it will not recognize any HP supplies that are not OEM. To fix this, all you have to do is to reset the HP LaserJet Pro M251nw laser printer.

Follow these instructions to reset the printer. You should also know that this procedure will also help resolve certain errors or issues when printing, scanning, or faxing, such as: (1) the printer does not turn off, (2) the printer does not respond to any button presses and (3) you cannot close an error message or error code that displays on the printer control panel.

How to Reset HP LaserJet Pro M251nw

  • Step 1 – Press the Power button to turn on the product.
  • Step 2 – With the product turned on, disconnect the power cord from the rear of the product.
  • Step 3 – Unplug the power cord from the wall outlet.
  • Step 4 – Wait at least 15 seconds.
  • Step 5 – Plug the power cord back into the wall outlet.
  • Step 6 – Reconnect the power cord to the rear of the product.
  • Step 7 -If the product does not turn on by itself, press the Power button to turn it on.

This instruction comes from HP Solutions Center from HP LaserJet Pro 200 color Printer M251nw Support. But beside from this procedure, if you have installed new laser toner cartridges and it doesn’t recognize these cartridges. You can ignore this and continue printing your documents since the printer will continue to operate. If you want to stop the message from popping out of your desktop or from the display panel of your printer, you can also manipulate the Printer Setting.

From the Printer Setting, find the option button that will disable to “Display the Printing Status” and then disable the “Show Toner Level”. By doing this, the printer will stop sending notifications to your computer about its printing status or toner level.

The HP LaserJet Pro M251nw uses replacement toner cartridges, HP 131A toner cartridges: HP CF210A black toner cartridge, HP CF211A cyan toner cartridge, HP CF212A yellow toner cartridge and HP CF213A magenta toner cartridge.

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Troubleshoot HP LaserJet Pro M251nw When It Doesn’t Recognize Your Newly Installed HP 131A Toner Cartridges, 10.0 out of 10 based on 1 rating