Empower 2014 Can’t-Miss Speakers: Improving Customer Service with Laserfiche

Written by David Ng

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Whatever your industry, outstanding customer service is dependent on having information at your fingertips. Don’t miss these fantastic speakers, who will share the secrets of their success with customer service!

• Natalia Coghi (Sutel) discusses how Laserfiche Workflow promoted efficient interaction with customers, especially in responsiveness to customer queries.
  BPM112: Company-Wide Workflow
• David Mitchell (Washington Student Achievement Council) will cover how Laserfiche Workflow was key to creating responsive customer service and timely processing of financial aid.
  EDM104: Integrating Workflow to Achieve Faster Processing
• Rob Houston, Ivan Juarez and Vilasinee Kiatwankul (City of Newport Beach, CA) explain why they migrated to Laserfiche and how it helped ensure information transparency with the city’s citizens.
  EDM105: Implementing Laserfiche and Public Portal

Don’t miss out! Reserve your seat in these classes today!