Empower 2014: Improving Customer Service with Laserfiche
Written by David Ng
Whatever your industry, outstanding customer service is dependent on having information at your fingertips. Don’t miss these fantastic speakers, who will share the secrets of their success with customer service!
- Natalia Coghi (Sutel) discusses how Laserfiche Workflow promoted efficient interaction with customers, especially in responsiveness to customer queries.
BPM112: Company-Wide Workflow
- David Mitchell (Washington Student Achievement Council) will cover how Laserfiche Workflow was key to creating responsive customer service and timely processing of financial aid.
EDM104: Integrating Workflow to Achieve Faster Processing
- Rob Houston, Ivan Juarez and Vilasinee Kiatwankul (City of Newport Beach, CA) explain why they migrated to Laserfiche and how it helped ensure information transparency with the city’s citizens.
EDM105: Implementing Laserfiche and Public Portal
Don’t miss out! Reserve your seat in these classes today!
David Ng is a writer at Laserfiche.